We send out traffic information if we deviate from schedule for more than 15 minutes.
We put a virtue in letting our customers know what is going on. So you can be sure that if it says that we are on schedule, we are.
As soon as we know we are going to be delayed or something else, we will let you know as soon as possible.
Broadcasting traffic information is not just about updating the information on this page. We also send text messages via our text message service. Just as we have to deal with a delay or cancellation by closing departures in our system, possibly moving customers to new departures, calling hauliers who need to move their trucks to new departures and much more.
We are therefore always very busy when we experience delays or cancellations. Therefore, we encourage you to follow along on this page and not call or write to us, as we have nothing more to say than you can read here.
Thank you for your understanding.