All FAQ´s that is good to know when you have to take the ferry to Samsø

FAQ´s about the travel to Samsø

How? Har? Where? When?

FAQ´s

When do you have to be at the harbour before departure?
Can you take your dog with you?
I forgot my jacket on board the ferry, what to do?
How do I change my ticket?

Get answers to everything about the trip with the ferry to Samsø. 

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What is good to know before your take the ferry to Samsø?

FAQ before your travel to Samsø

The route Aarhus - Sælvig

Time of arrival

If you have booked your ticket in advance, it is valid untill 10 minutes before departure time. If you want to cancel or change your ticket, you can do it untill 10 minutes before departure time. No extra charge

Change or cancel your booking here.

 

In Aarhus we are located in the center of the city at Dokk1.
Address:
Hack Kampmanns Pl. 6,
8000 Aarhus

Sælvig Harbour is located mid west on Samsø.
Address:
Sælvig 64
8305 Samsø

If you want to cancel or change your ticket, you can do it untill 10 min before departure time. No extra charge

Change or cancel your booking here.

Onboard the fast ferry we have easy accessible seats if you are handicapped or have walking difficulties.

Do you need special assistance according to the EU-rules, please book your ticket through customer services on tel. 7022 5900 no later than 48 hours before departure.

The light rail and city buses stops just by Dokk1 in central Aarhus.

You can find timetable for the light rail and city buses here.

Remember that you can plan your trip here.

 

You can order a telebus to take you from a to b all year. 

During the summer you can take the free summerbus.

Find more information here.

Taxi on Samsø
Samsø Taxa
ph. +45 40601900

MA Taxi Samsø
ph. +45 21867000

Below Dook1 in Aarhus you find 1000 parking spots. 

Read more

​In Hou and Sælvig there is free parking. The parking lot has video surveillance, but remember that parking is at your own risk.

Pets are welcome onboard, placed in a suitable transport box and dogs must be kept on a leash.

Standard tickets
Standard tickets can be changed until 10 minuttes before departure.

Payment
All tickets must be paid upon booking by credit card. You can use the following credit cards: Dankort, Visa, Visa Electron og Master Card.

Refunds
Tickets are refundable if cancellation occurs minimum 10 minutttes before departure time.

No show
If you do not cancel your ticket minimum 10 min before departure, the ticket will be charged its full amount.

Cancellation
You have the right to withdraw from a purchase within 24 hours from time of payment. If you withdraw from a purchase, you will have the full amount refunded free of charge. The right of withdrawal applies for all types of tickets. You can cancel online at www.tilsamsoe.dk or call us at +45 7022 5900

Ticket inspection
If you are unable to present a valid ticket upon ticket inspection, you will be charged with a fee of DKK 800 plus a standard ticket.

Check-in time
Check-in time is up to 10 minutes before departure.

Travels after midmight
If you book a ticket that departures past midnight, please be aware of the date will change.

Agreements
​We refer to the terms and conditions of the respective agreements.

 

Visit visitsamsoe.dk – Samsø´s official guide to Samsø. Here you will find a lot of information about Samsø. What can you see, where to sleep and much more.

The Samsø Calender shows you what is happening on the island. See what is happening on Samsø here

The Route Hou - Sælvig

Time of arrival

If you have booked your ticket in advance, it is valid untill 10 minutes before departure time. If you want to cancel or change your ticket, you can do it untill 10 minutes before departure time. No extra charge

Change or cancel your booking here.

 

Hou Harbour is located southeast of Odder, south of Aarhus.
Address:
Havnegade 4B
8300 Odder

Sælvig Harbour is located mid west on Samsø.
Address:
Sælvig 64
8305 Samsø

If you want to cancel or change your ticket, you can do it untill 10 min before departure time. No extra charge

Change or cancel your booking here.

Onboard MF PRINSESSE ISABELLA we can take special care to passengers in wheelchairs or with walking difficulties. We do that by placing your vehicle, with an easy access to the passengerdeck.

Do you wish to place your car with best possible access to the passengerdeck, contact customer service on tlf. nr. +45 7022 5900. Remember to state your booking nr. and book in advance, as we only have limited capacity on every departure.

When you arrive at the gates at the harbor, and have booked for the handicap placement, our automats will guide you to the lane for handicap vehicles. In Sælvig it is lane 17 and in Hou it is lane A.

Do you need special assistance according to the EU-rules, please book your ticket through customer services on tel. 7022 5900 no later than 48 hours before departure.

 

In Hou and Sælvig there is free parking. The parking lot has video surveillance, but remember that parking is at your own risk.

We often get the question, “Is there enough parkingspaces?” Our answer is, yes there usually is, but we can not make any garanties.

 

Your pets are welcome onboard.

During the crossing, pets must be placed in transportation boxes and dogs on a leash. 

In the passenger deck you will find a dog area, look for the signs.

Be aware, that there might not be enough seats for your entire family, but just for the dog and one owner. 

It is allowed to leave your dog in the car, during the crossing.
The ferry is open at both ends, so please leave the windows open, so your dog will get fresh air into the car. It is also possible to attend your dog during the crossing. 

For more information please read the brochure, regarding having animals onboard.

Get the brochure here

 

Standard tickets
Standard tickets can be changed until 10 minuttes before departure.

Payment
All tickets must be paid upon booking by credit card. You can use the following credit cards: Dankort, Visa, Visa Electron og Master Card.

Refunds
Tickets are refundable if cancellation occurs minimum 10 minutttes before departure time.

No show
If you do not cancel your ticket minimum 10 min before departure, the ticket will be charged its full amount.

Cancellation
You have the right to withdraw from a purchase within 24 hours from time of payment. If you withdraw from a purchase, you will have the full amount refunded free of charge. The right of withdrawal applies for all types of tickets. You can cancel online at www.tilsamsoe.dk or call us at +45 7022 5900

Ticket inspection
If you are unable to present a valid ticket upon ticket inspection, you will be charged with a fee of DKK 800 plus a standard ticket.

Definition of a passenger car
Length max. 6 m, permissible maximum weight up to 3,500 kg. Vehicles registered for use as “habitation” are regarded as camper

Check-in time
Check-in time is up to 10 minutes before departure.

Travels after midmight
If you book a ticket that departures past midnight, please be aware of the date will change.

Agreements
We refer to the terms and conditions of the respective agreements.

 

You can only book for one vehicle at the time. So if you have more vehicles you must make a booking per vehicle.

Visit visitsamsoe.dk – Samsø´s official guide to Samsø. Here you will find a lot of information about Samsø. What can you see, where to sleep and much more.

The Samsø Calender shows you what is happening on the island. See what is happening on Samsø here

From Aarhus to Hou you can take bus no. 103.

The bus goes via Beder, Malling and Odder and stops a few meters from the ferry. The drive takes approx. 1 hour.

Find the timetable for bus 103 here.

Remember that you can plan your trip here.

 

You can order a telebus to take you from a to b all year. 

During the summer you can take the free summerbus.

Find more information here.

Taxi on Samsø
Samsø Taxa
ph. +45 40601900

MA Taxi Samsø
ph. +45 21867000

Taxi in Hou
DaniTaxa Odder
ph. + 45 86543500

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About Samsø

The island and the surrounding sea invite to a wonderful mix of deep relaxation in tranquil surroundings and super holiday activities.

The beaches vary from wide child-friendly beaches with shallow water, over to the slightly deeper, and in some places more rocky beaches. Here, on the other hand, there are often good fishing opportunities. Everywhere the water is clear and with the long coastline of 120 km it means that the beaches are never crowded.

Despite a size of just 114 km2, there is still on this small area an indescribably beautiful and completely varied nature, which offers many experiences and opportunities. The landscape and the short distances make it ideal for example for bike vacations.

All you need to know about Samsø

VisitSamsø is your guide to a great holiday on Samsø

VisitSamsø is our tourist information and on their website, you can find all the information you need to have a great holiday. You will also find here a place to sleep, a place to eat and an overview of the island’s many adventures

In their calendar you can find out what exactly happens when you are visiting. We also encourage you to visit the tourist information office in Tranebjerg . That way you get the best starting point for your holiday after you have taken a ferry to Samsø.

When you go to an island you sail...

The crossing is an adventure of it's own

Get around on Samsø

114 km2, 28 km long, 500 meters at the narrowest point and 7 km at the widest point. It is a manageable size for you who want to experience all of the island in the middle of Denmark.

Get around the island

How do you get around and see the island?

There are many opportunities to get around once you have arrived by ferry to Samsø.

Bring your bike on board or rent a bike at the harbour when you arrive or book it in advance.

You can also rent cars or take the telebus. During the summer holidays you can even take a free summer bus that runs around most of the island. Take a ferry to Samsø

Get around on the iron horse

Cykeltur på Samsø

Take you bike on the ferry to Samsø
or rent one on the island

Samsø is ideal to see from the bicycle saddle. There are good cycle paths all the way from the capital Tranebjerg to Nordby. With as many as 22 villages around the island, it is never far to the next village and in many of them it is possible to get a refreshment.

Most of the island is relatively flat, so the altitude meters will not knock you out. The only place the altitude is really challenged is up to the island’s highest point Ballebjerg. But the “mountain” is worth the trip, with great views and wonderful walks in the area.

VisitSamsø has a lot of inspiration to get around by bike on Samsø.

Ø-HJUL

Rent an electric bike

EASY AND CONVENIENT

When you have booked your car, you receive a code for the bike lock. In addition, there will be a sign with simple instructions for picking up and returning the electric bike – easy and convenient.

Samsø Cykeludlejning

Rental of adult and children’s bicycles, MTBs, electric bicycles, cargo bikes, tandems, trailers and highchairs.

The bike rental store is located in Mårup, where personal service is provided. Bicycles are delivered to the holiday address, campsite, hotel and upon arrival with the ferry to Sælvig Harbour Ballen Harbour.

Getting around by bus

bus på Samsø

Order a telebus or take the free summers

Getting around by bus is easy. All year round you can order a telebus, which will take you from address to address

During the summer holidays you can take a free summerbus that goes around most of the island. Take it from the harbour
when you have arrived with the ferry to Samsø.

Telebus

Order a telebus

If you need a bus you can order a telebus. The telebus goes from address to address. 

You must order the telebus at least 2 hours in advance. However just 45 minuttes before, if you arrive withe the ferry to Samsø.

The telebus runs:
Weekdays 7.00 – 22.00
Saturday 7.00 – 20.00
Sunday & holidays 7.00 – 22.00

It also covers all departures and arrivals of the ferries.

You can order by phone by calling Samsø Bus at +45 7210 8010 or send an email at: samsoebus@info.dk.

Phones are open:
Weekdays 7.00 – 22.00
Saturdays 8.00 – 20.00
Sundays 8.00 – 22.00

Emails are answered weekdays from 7.00 – 16.00

Free summerbus

All summer you can ride for free by bus on Samsø

During the summer holidays, free summer buses runs every day. They cover pretty much the island and are a great way to get around and also get an overview from the window.

Rent a bus

Rent a bus if you are visiting with a large group

If you are a larger group, you can rent a bus during the summer period. You order the bus at +45 3064500 or at turistbusserdk@mataxi.dk

Guides

Do you need a guide?

Get a local guide to show you the island.

Get around by car

Bil på Samsø

Rent an electric car or take the car with you on ferry from Hou

By car you can reach the whole island in a short time and decide the pace yourself.

You can not take the car with the ferry from Aarhus, but you can rent electric cars at the port or take the ferry with the car from Hou.

lejbilsamso.dk

Rent an electric car at the harbour

Lejbilsamso.dk has electric cars around the island, also at Sælvig harbour where the ferries dock. You order the car on an app on the phone, easily and conveniently.

Take your car on the ferry

The ferry from Hou to Sælvig has room for 160 cars.

If you want to bring your own car, you must take the ferry from Hou by Odder. We have 14 daily departures.

Charging your electric car on the island

Get fully loaded

You can charge your electric car at several locations on the island.

Get around by taxi

taxa på Samsø

Call for a cap

There are taxies with room for up to 8 people

MA Taxi Samsø

MA Taxi Samsø

Samsø Taxa

Samsø Taxa

What is good to know while your at the ferry to Samsø?

FAQ´s during your travel to Samsø

The route Aarhus - Sælvig

Onboard you can enjoy a cup of coffee and a light meal.

In both the harbor and onboard LILLEØRE, there is free Wi-fi. 

Password: 83058305

Pets are welcome onboard, placed in a suitable transport box and dogs must be kept on a leash.

Onboard the fast ferry we have easy accessible seats if you are handicapped or have walking difficulties.

You can use the hour onboard to see what happens on Samsø when you are there on holiday.

Onboard you will find information from VisitSamsø, here amongst the Samsø calender med weekly arrangements. 

 

You can order a telebus to take you from a to b all year. 

During the summer you can take the free summerbus.

Find more information here.

 

Taxi on Samsø
Samsø Taxa
ph. +45 40601900

MA Taxi Samsø
ph. +45 21867000

The route Hou - Sælvig

FOOD ONBOARD

The ferry café offers delicious dishes on every departure. Most of the dishes are made from local foods on Samsø. The coffee is freshly grounded.

In both the harbor and onboard PRINSESSA ISABELLA, there is free Wifi. 

Password: 83058305

For the kids there is a nice playroom.

You will also find baby changing facilities and highchairs on board

Your pets are welcome onboard.

During the crossing, pets must be placed in transportation boxes and dogs on a leash. 

In the passenger deck you will find a dog area, look for the signs.

Be aware, that there might not be enough seats for your entire family, but just for the dog and one owner. 

It is allowed to leave your dog in the car, during the crossing.
The ferry is open at both ends, so please leave the windows open, so your dog will get fresh air into the car. It is also possible to attend your dog during the crossing. 

For more information please read the brochure, regarding having animals onboard.

Get the brochure here

 

There is an elevator from the cardeck to the passengerdeck.

You will find a handicaptoilet with a special closed room for the helper.

There is dedicated wheelchair seats, at both the tables and the rest areas.

 

You can use the hour onboard to see what happens on Samsø when you are there on holiday.

Onboard you will find information from VisitSamsø, here amongst the Samsø calender med weekly arrangements. 

You can order a telebus to take you from a to b all year. 

During the summer you can take the free summerbus.

Find more information here.

 

Taxi on Samsø
Samsø Taxa
ph. +45 40601900

MA Taxi Samsø
ph. +45 21867000

BOOK TICKET

CHANGE TICKET

CONTACT US

TRAFFIC INFO

What is good to know after your travel to Samsø is over?

FAQ´s after the travel to Samsø

Keep in touch

Lost items will be delivered to the office in Sælvig.

Lost items of special value, like personal dokuments, wallets, keys, cash, jewelry, phones and other, will be kept for up to 7 days, and will hereafter be handed over to the police.

Other items kept by Samsø Rederi, will after 14 days be destroyed or handed over to charity.

Forgotten medicin will be handed over to the police or for destruction at a pharmacy as soon as possible.

Find us on facebook here.

 

Get in touch with Samsø Rederi

We are ready to help you

Call us at +45 70225900

Phones are open:
Weekdays 08.00 – 21.30
Saturdays 08.00 – 19.00
Sundays 08.00 – 21.30

We answer you email everyday
06.00 – 22.00