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The car deck on PRINSESSE ISABELLA is working again, and we now have full capacity on the ferry. Thanks to the great help from one of our local hauliers, we were able to move the trucks to later today, so we managed to get everyone from Sælvig on the departure that was supposed to leave at 3:45 PM. Therefore, it’s not necessary to run an extra trip tonight.
We are still about 45 minutes delayed, so keep an eye on our website for the current delay, which we will, of course, try to reduce as much as possible.
We send out traffic information if we deviate from schedule for more than 15 minutes.
We put a virtue in letting our customers know what is going on. So you can be sure that if it says that we are on schedule, we are.
As soon as we know we are going to be delayed or something else, we will let you know as soon as possible.
Broadcasting traffic information is not just about updating the information on this page. We also send text messages via our text message service. Just as we have to deal with a delay or cancellation by closing departures in our system, possibly moving customers to new departures, calling hauliers who need to move their trucks to new departures and much more.
We are therefore always very busy when we experience delays or cancellations. Therefore, we encourage you to follow along on this page and not call or write to us, as we have nothing more to say than you can read here.
Thank you for your understanding.
