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The ferry PRINSESSE ISABELLA has unfortunately developed a defect on one of the car decks, which means that we currently cannot use it. Since the deck usually holds 30 cars and the ferry is fully booked from Sælvig on the next departures,
We therefore cannot accommodate all the reserved cars on the ferry, and up to around 30 cars will be moved to the following departure.
We have moved all the trucks to an extra night departure to make room for as many passenger cars per departure as possible.
We are adding an extra night departure from Samsø at around 11:45 PM tonight, Saturday, July 25, to ensure that no one is left behind on Samsø.
Our colleagues on board the ferry are, of course, working to repair the car deck, but we currently don’t have a timeframe.
Keep an eye on our website for the current ferry delays.
We apologize for the delays this may cause.
We send out traffic information if we deviate from schedule for more than 15 minutes.
We put a virtue in letting our customers know what is going on. So you can be sure that if it says that we are on schedule, we are.
As soon as we know we are going to be delayed or something else, we will let you know as soon as possible.
Broadcasting traffic information is not just about updating the information on this page. We also send text messages via our text message service. Just as we have to deal with a delay or cancellation by closing departures in our system, possibly moving customers to new departures, calling hauliers who need to move their trucks to new departures and much more.
We are therefore always very busy when we experience delays or cancellations. Therefore, we encourage you to follow along on this page and not call or write to us, as we have nothing more to say than you can read here.
Thank you for your understanding.
