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On Tuesday, October 20, the *Prinsesse Isabella* ferry will undergo a complete replacement of its IT control system. The existing hardware and software date back to the ferry’s construction in 2014 and must be replaced and updated to the latest version. Due to this extensive work, the final two round trips—departing Sælvig at 18:15 and 20:45, and Hou at 19:30 and 22:00—must be cancelled. This means the last departure from Sælvig to Hou will be at 15:45, and the last departure from Hou to Sælvig will be at 17:00.
We apologize for any inconvenience this may cause you.
Sincerely, Samsø Rederi
We send out traffic information if we deviate from schedule for more than 15 minutes.
We put a virtue in letting our customers know what is going on. So you can be sure that if it says that we are on schedule, we are.
As soon as we know we are going to be delayed or something else, we will let you know as soon as possible.
Broadcasting traffic information is not just about updating the information on this page. We also send text messages via our text message service. Just as we have to deal with a delay or cancellation by closing departures in our system, possibly moving customers to new departures, calling hauliers who need to move their trucks to new departures and much more.
We are therefore always very busy when we experience delays or cancellations. Therefore, we encourage you to follow along on this page and not call or write to us, as we have nothing more to say than you can read here.
Thank you for your understanding.
