Unfortunately, some technical problems have been identified on the fast ferry Lilleøre and there are fears that they may develop. As a customer, you may have felt vibrations in the catering area. The conditions need to be investigated, and this can only be done at the shipyard.
Until the investigation has been carried out at the shipyard, it is not possible to continue sailing on the Sælvig – Aarhus route, and this means that the ferry will be out of service from and including September 21.
Since we do not yet know what the investigations at the shipyard will show, we cannot say for sure whether it will be possible to resume operations from Monday, September 22, but we will announce this as soon as possible.
All tickets for the affected departures will be cancelled and refunded automatically, so you do not need to take any further action. Please refer to the route Hou – Sælvig
Samsø Rederi apologizes for any inconvenience this may cause you.
We send out traffic information if we deviate from schedule for more than 15 minutes.
We put a virtue in letting our customers know what is going on. So you can be sure that if it says that we are on schedule, we are.
As soon as we know we are going to be delayed or something else, we will let you know as soon as possible.
Broadcasting traffic information is not just about updating the information on this page. We also send text messages via our text message service. Just as we have to deal with a delay or cancellation by closing departures in our system, possibly moving customers to new departures, calling hauliers who need to move their trucks to new departures and much more.
We are therefore always very busy when we experience delays or cancellations. Therefore, we encourage you to follow along on this page and not call or write to us, as we have nothing more to say than you can read here.
Thank you for your understanding.
